A special made product using high quality plant based butters, herbs and/or oils based on your own individual needs. If you’re interested in having me create a special made product for you please send me a message or give me a call so we can discuss your needs before ordering here. NATURAL PRODUCTS & WEATHER I do not use stabilizers or preservatives in any of my products. Everything is completely natural which makes it vulnerable to the weather. Shipping during cold or hot weather may cause freezing or melting. This will definitely alter the texture of many of my products... specifically my whipped butters, moisturizers and hair cream. If the product has melted when you receive it, put it in the refrigerator for a few minutes so it can resolidify. If the product is frozen, allow time for the product to heat up to room temperature. Also, whipped butters will not appear full in the jar after they have melted. You are not receiving less product, it is still the same amount you would have received in a full jar if the product had not melted. I will not reship or offer any refunds for products that melt during shipping. Melting does not affect the wonderful skin nourishing benefits and the products are still completely safe to use.